Can I use BodyScan on carpet?

No, only use the on a hard, flat surface. Carpets and rugs can affect the calibration of your , giving you inaccurate measurements.

Do I need to register an account? Is my data safe?

A free account unlocks full body-composition views. Data is encrypted, and you can review it anytime in the app; we don't sell personal health data. See our privacy policy in-app.

How do I factory reset my BodyScan?

Open the battery compartment, then set the down. Tap to activate the , then press and hold the UNIT button above the batteries. The TFT display will show “Clear” when the is reset.

Are there any hidden fees or a required monthly subscription?

No hidden fees! All core features—including BMI, body fat %, and trend tracking—are completely free. You do not need a mandatory subscription to unlock the 's full functionality.

Is there an age limit for the body composition features?

Body composition metrics (body fat %, water %, etc.) are only available for users aged 10-100. Children under 10 and seniors over 100 will not be able to access body composition features. Data for ages 10-17 is for reference only.

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